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Front Desk Associate (3 PM - 11 PM, 4 Days a Week) – Holiday Inn Express & Suites

Schedule: 3:00 PM - 11:00 PM, 2-4 days per week

Job Type: Part-time

About Us:

Holiday Inn Express & Suites is dedicated to providing outstanding hospitality and exceptional guest experiences. We are looking for a friendly, professional, and reliable Front Desk Associate to join our team and be the face of our hotel during the evening shift.

Pay: Competitive pay + Benefits + Sign-on Bonus!

Job Responsibilities:

  • Greet and check in guests with a warm and welcoming attitude
  • Process reservations, payments, and check-outs efficiently
  • Answer phone calls and assist guests with inquiries and requests
  • Maintain a clean and organized front desk area
  • Address and resolve guest concerns to ensure satisfaction
  • Communicate effectively with housekeeping and maintenance teams
  • Follow hotel policies and safety procedures

Qualifications:

  • Customer service or hospitality experience preferred but not required
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Comfortable working independently and as part of a team
  • Basic computer skills and familiarity with hotel reservation systems (a plus)
  • Must be available to work evenings, weekends, and holidays as needed

What We Offer:

  • Competitive pay
  • Employee discounts on hotel stays
  • Supportive team environment
  • Growth opportunities in the hospitality industry

If you have a passion for customer service and enjoy creating positive guest experiences, we’d love to hear from you!

?? Apply today by sending your resume to money@sunhousehospitality.com or visiting us at 155 Partner Circle Southern Pines NC 28387