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A Letter from the President - COVID-19 UPDATE

I know many of you may be concerned about the impact of COVID-19 and how it is affecting your business.

The Chamber is aware of the potential impact this pandemic may have on your business, clients or employees.  Going forward, in addition to good hand hygiene and common-sense precautions with your employees and patrons, I encourage all local businesses to consider the following:

  1. For your business: Prepare for negative economic impacts.
  • Capital: Create, confirm, or expand your line of credit.
  • Staffing: Develop staffing plans for varying levels of customers and revenue (what does an 80% scenario plan look like?).
  • Insurance: Check with your insurance provider to understand your coverage and options.
  1. For your customers: Make your place of business as hygienic as possible and communicate what you are doing to customers, so they feel comfortable visiting.
  2. For your employees: Check, modify, and communicate HR policies regarding remote working, sick-leave, and compensation during health crisis. Try to ensure your policies are as flexible and non-punitive as possible. Sick employees should be encouraged to stay home.
  3. For your workflow: Cross-train employees for key functions so that daily schedules can continue relatively uninterrupted by potential employee absences. Where relevant, consider staggering start and end times to reduce large numbers of people coming together at the same time; and create and test remote employee collaboration systems such as Slack and Zoom.
  4. For your cashflow: Communicate with your landlord (or tenants) and lenders about expectations and request flexibility (better to have that conversation now).
  5. For yourself: Eat well, sleep, and exercise. Taking care of yourself in this time of stress will improve your resistance to infection and resilience in managing difficult business situations. And of course, wash your hands all the time and don’t touch your face, or anyone else, for that matter. 
  6. For your Chamber: Our Chamber office will remain open as a “Handshake-Free Zone”.  At this point the only Chamber event that has been postponed is the Toyota Ribbon Cutting scheduled for March 17th.  If additional cancellations occur, we will communicate this accordingly.  We look forward to seeing you and greeting you with our smiles and positivity.
Some helpful business resources are as follows: 

US Chamber of Commerce - Coronavirus
North Carolina Chamber of Commerce - Coronavirus
NCDHHS for Businesses and Employers
Moore County Health Department

We are here for you. Don’t hesitate to call or email if you have questions or need something.

Respectfully,  

Linda

Linda M. Parsons
President and CEO
Moore County Chamber